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The best were the French and the Seafood restaurants. The food was a bit disappointing especially the sushi and the market place buffet. The grounds were nicely kept, and over all everything looked beautiful. We wish there was no window in the bathroom to the bedroom as it was distracting at night if someone had to go to the bathroom and the other was awakened by the light coming through a window right in their face. We often smelled a sewage smell around the property and in our room. (If you don't look too close it's all fine.) The rooms are a little tired, and had a slight smell to them. Some of the tile work around our swimout suite seemed like it was starting to deteriorate. Overall it was nice, though there were a few things that seemed slightly tired and could have used some improvement. I really loved the idea of the swim out suites. It was a show on the beach that is viewable from the Oceana restaurant where we ate this night, but the man in charge stood right in front of our table and when we asked his to move, he said no. We originally were interested and after looking at the menu, we decided against it. One of our main issues was that There was a Mayan Dinner offered at check in. Our group of 12 had some major stomach issues. Food was not horrible but not great and ended up tasting the same by the end of the trip. Check in was rough and the COVID testing procedures took 3 hours of our day. The cleaning staff and the bar staff was AMAZING. We only got 2 days in this room but if we had been here the whole trip, It would have been much better but.This room had oversized cockroaches which made me very uneasy about leaving my bag open. We loved our final room which was upgraded to the Ocean View Rafael Nadal suite with plunge pool.
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Parasailing was another really fun and memorable activity we did. I wish we would have ventured out more but we did spend a day boating and snorkeling the reef, which was so beautiful. It is very much a quiet retreat and there is little to no nightlife at this resort. If you are looking to have a wild time and enjoy nightlife, this is not the resort for you. It came well recommended from many friends so I hope and think this was a case of unfortunate events for us. We did not have the best experience on this trip to Secrets Aura. We suspect it was coctail mix or water used for ice. That being said both me and my wife got food poisoning. Portions arent american sized thus theyre smaller. I recommend leaving the fan on at all times.įood - Taste and chices are good.
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I had a Junior swim up suite and though fine overall, you could see rust on fixtures, humidity spots on walls and if you leave the ac off, the humidity is such that it creates a musky odor that will settle on the room, sheets and clothes. Some accumulated neglect to the buildings is made worse by the humidity and weather shows on the rooms themselves. Some of the buildings do show some neglect in terms of facade deterioration.Ĭleanliness - Staff can be seen working continuously on the properties upkeep which are large. The shared areas are well kept and you can see staff working continuously on maintaining and cleaning though realistically its a tough task given the size of the property. The islands trait is its coral reefs thus be aware there is coral and rock right on the beach front.
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Property - The resort is a nice and large property, amenities are nice and the beach is very good. Having visited the resort I can now offer a short and concise opinion about the things the stood out the most vs what I read and hope that can help others in making a decision. I read a lot of mix reviews of this resort and was hesitant when I booked.